Accessibility

Committed to making our platform accessible to everyone

Last updated: 10/26/2025

Our Commitment

Jamii Imara Mashinani is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our platform inclusive and accessible to all users.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with disabilities and user-friendly for everyone.

Accessibility Features

Visual Accessibility

  • High contrast color schemes and text
  • Scalable text and interface elements
  • Clear typography and readable fonts
  • Alternative text for images and visual content
  • Focus indicators for keyboard navigation

Motor Accessibility

  • Full keyboard navigation support
  • Large clickable areas for buttons and links
  • No time-based interactions that cannot be extended
  • Skip links for efficient navigation
  • Touch-friendly interface elements

Cognitive Accessibility

  • Clear and simple language
  • Consistent navigation and layout
  • Error messages that are easy to understand
  • Progress indicators for multi-step processes
  • Help text and instructions where needed

Auditory Accessibility

  • Text alternatives for audio content
  • Visual indicators for important audio cues
  • No reliance on sound alone for important information
  • Captions for video content when available

Assistive Technologies

Our platform is designed to work with various assistive technologies, including:

  • Screen readers (NVDA, JAWS, VoiceOver)
  • Voice recognition software
  • Switch navigation devices
  • Magnification software
  • Alternative input devices

Browser and Device Support

We support the latest versions of major browsers and ensure compatibility with assistive technologies. Our platform is responsive and works across desktop, tablet, and mobile devices.

Known Limitations

While we strive to make our platform fully accessible, we acknowledge some current limitations:

  • Some third-party content may not be fully accessible
  • Complex data visualizations may have limited accessibility
  • Older browser versions may have reduced functionality
  • Some interactive elements may require specific assistive technology configurations

Ongoing Improvements

We are continuously working to improve the accessibility of our platform. This includes:

  • Regular accessibility audits and testing
  • User feedback integration
  • Staff training on accessibility best practices
  • Implementation of new accessibility features
  • Collaboration with accessibility experts and users with disabilities

Feedback and Support

We welcome your feedback on the accessibility of our platform. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Support

Email: accessibility@jamiiimara.org

Phone: +254 721 495 121

Response Time: Within 2 business days

General Support

Email: support@jamiiimara.org

Phone: +254 725 752 668

Response Time: Within 1 business day

Alternative Access Methods

If you experience difficulties accessing our platform, we offer alternative methods:

  • Phone support for platform assistance
  • Email-based submission of issues and feedback
  • In-person assistance at our office locations
  • Assistance from community partners and local organizations

Legal Compliance

We are committed to complying with applicable accessibility laws and regulations, including the Kenya Constitution's provisions on disability rights and international accessibility standards.

Updates to This Statement

We will update this accessibility statement as we make improvements to our platform. The "Last updated" date at the top of this page indicates when the statement was last revised.

Need Help?

If you're having trouble accessing any part of our platform, we're here to help.

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Mashinani

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+254 721 495 121

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